Remote Assist Portal

Our standard support hours are Monday-Friday from 8am CST to 6pm CST.

If you need immediate assistance outside of these hours, please contact the Help Desk Call Center at (US) +1-833-330-3282 or (International) +1-925-281-3282 and we will be sure to address the issue during normal business hours.

Otherwise, please open a support request via email help@mysupport247.net or via SMS text +1-309-305-9811.

Important Messages

To initiate a chat session with our team, please visit http://myhelpdesk.chat. Inbound chat sessions are no longer monitored via this portal.

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How to Contact Support

If you experience issues connecting to a team member or please contact the Help Desk (US) +1-833-330-3282 or (International) +1-925-281-3282 for assistance. You may also start a chat session with our team via http://myhelpdesk.chat

You can also find additional support options on our Support Page.